Explore the transformative power of AI agents in Edward Cheng's insightful presentation, "Driving Transformation with AI Agents," at SuperAI Singapore 2025. As AI continues to revolutionize industries, Cheng highlights Oracle NetSuite's innovative approach to integrating AI into business operations, enhancing efficiency and productivity. With over 41,000 customers, Oracle NetSuite supports small to mid-sized companies by providing a robust ERP suite that simplifies back-office operations through AI integration.

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Cheng articulates the critical characteristics of effective AI agents: communication, proactivity, domain expertise, and flexibility. These agents act as a team of highly skilled consultants, offering dynamic solutions across various business fields. Oracle NetSuite's unique AI approach avoids piecemeal features, favoring an integrated, ground-up strategy involving infrastructure, multimodal AI services, cross-platform interoperability, and comprehensive agent applications.

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This presentation also addresses the importance of safe AI. Despite the excitement around AI capabilities, concerns over inaccuracies and biases persist. Cheng emphasizes the necessity of balancing innovation with responsibility, especially in sectors like finance and healthcare, where trust and accountability are paramount.

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As the enterprise landscape embraces AI-driven change, Oracle NetSuite is uniquely positioned to help organizations integrate these technologies efficiently. Join the movement toward agile, insightful, and productive business transformations.

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