"The Rise of AI Agents: A Glimpse Into Tomorrow's Economy" is an insightful discussion presented by some of the leading minds in AI technology at SuperAI Singapore 2025. The session explores the revolutionary impact of AI agents on various industries and the economy at large. Featuring Swapnil Jain, CEO and Co-founder of Observe.AI, Tony Wong, Co-founder of Agora, and Val, Chief AI Officer discussing software-defined memory, each speaker brings unique perspectives on how AI agents are reshaping traditional processes and creating new opportunities.

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Swapnil Jain delves into how AI agents transform customer service, predicting that over 50% of support calls could be fully automated within five years. By comparing AI agents to a new workforce of digital employees, Swapnil highlights their capabilities in executing complex tasks with empathetic and human-like interactions. Tony Wong discusses the evolving relationship between humans and voice AI, emphasizing AI as a new species joining human communication. He provides insights on how AI agents blend productivity with emotional intelligence to revolutionize user experiences.

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Val discusses the massive infrastructure demands needed to support the AI agent ecosystem, such as energy consumption and token costs, and foresees AI factories driving the future economy. He also emphasizes the crucial role of memory technology in optimizing AI operations and efficiency.

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This engaging panel not only prognosticates the potential of AI agents across industries like law and finance but also touches on the socio-economic effects, urging businesses to embrace innovative AI applications to stay competitive. The session concludes with practical advice for industry leaders on integrating AI into current operations, highlighting the necessity to adopt AI ready approaches to avoid being outpaced.

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